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Infinity Auto Insurance Reviews

Infinity Auto Insurance Reviews

People who are looking for new auto insurance might not immediately recognize the name Infinity, but it is a viable option for many drivers. Infinity is catered to Hispanic drivers. This is very much evident in their company’s website, which is available in Spanish.

Moreover, this insurance provider’s customer service is also available in Spanish, and the company has a special affinity for the Hispanic population. Of course, you don’t have to be Hispanic to get the benefits of an Infinity auto insurance policy.

If you wish to find out if this is it the right auto insurance provider for you, then look no further. After carefully reading through Infinity auto insurance reviews online, we have just the answers to help you decide.

About Infinity Auto Insurance

The thing with Infinity is that they are pretty tight-lipped about what type of coverage options are available to you until you consent to get a quote. In fact, if you don’t live in one of the four states it offers insurance in, you can’t even view auto insurance information on the site.

So, if you, for instance, are moving to a state Infinity offers insurance to, but you currently live in another state, you might have to scour other Infinity auto insurance reviews to get more information or wait until you have moved.

People who would otherwise qualify for standard insurance policies might not find the best prices or policies through Infinity, although the company does try to cater to these people too.

When it comes to Infinity, it is best to get a quote and then compare it to other companies. Only then can you see if what they are offering is the right auto insurance coverage that you need.

Infinity Coverage Options

  • Basic Insurance Coverage
  • Driver Club (Free roadside assistance, but you must pay for specific services out of pocket)
  • Rideshare Insurance (Optional, but only available in the Miami area)
  • Classic Car Insurance (Optional)
  • Commercial Car Insurance (Optional)

Benefits of Infinity Policies

Though Infinity only offers basic coverage, there are other advantages that you can expect by buying a policy through this company:

  • Spanish-Speaking Options

It is pretty rare to find a company that really caters to Spanish speakers in the auto insurance industry, but Infinity does it. Hence, if you are more comfortable speaking the Spanish language than English, then this is perfect for you.

  • Hard-to-Insure Customers

If you are a hard-to-insure customer, then Infinity might be your best bet. Clients that are hard to insure include people with several tickets, accidents, or DUIs.

What Is Infinity Auto Insurance Good For?

When you are looking for an auto insurance company, it is always good to look at the pros and cons, as well as what stands out about a particular company. Here are the things that you can expect from Infinity auto insurance:

  • Spanish Speakers

Again, if you are more comfortable speaking Spanish as opposed to English, this is the company for you. Infinity has literally designed its business model to cater to the Hispanic population. The entire website is available in a Spanish version, and customer service agents are fluent in both Spanish and English.

  • Customers Who Have Accidents or Tickets

Infinity is also well-known for being a good choice for people who don’t have the cleanest driving record. They are known to provide insurance to people who have been denied by other auto insurance companies. In fact, many Infinity auto insurance reviews also attest to this.

  • Low-Cost Options 

When you only need the bare necessities, then Infinity is a very good option for you. Although you can’t see all of the coverage options available to you until you go through the quote process, you will probably find that Infinity is an affordable option for basic auto insurance policies.

What Are the Cons of Infinity Auto Insurance

As with any company, there are also a few considerations that you might want to keep in mind when looking at Infinity auto insurance. Here are some of them:

  • Infinity has a Lot of Complaints

According to the National Association of Insurance Commissioners, Infinity has a high number of complaints when compared to other companies that issue auto insurance, and which are about the same size as Infinity.

  • It is Only Available in Very Limited Areas

Another thing to keep in mind about Infinity is that it is only available in four states: Florida, California, Arizona, and Texas. While the company used to be in other areas and still allows current customers to keep these policies, if you don’t live in those four states, then you are out of luck with Infinity.

  • No Bells and Whistles

Infinity doesn’t offer a lot of options when it comes to auto insurance. It offers the basic coverage options, a couple of optional coverage choices, and that’s it. If you want extra coverage, you might want to look at another company.

What We Think About Infinity Auto Insurance

Infinity is a bit “out of the box” when it comes to car insurance companies. We like that it is catered towards the Hispanic population, and we like that it also caters to people who have a hard time getting insurance elsewhere.

The truth is that these two features are unique in the auto insurance industry, and Infinity seems to do a great job of helping these two groups of people.

We also like that Infinity doesn’t have a lot of confusing coverage options, nor does it care. What do we mean? Simply, that it’s not trying to compete with the “big guys.” Instead, it is focused on its core groups of customers and trying to do right by them.

This company is unashamedly happy to offer only a few options, but also to give insurance to people who might not be able to get it elsewhere. For that, we think Infinity is a good option for these people, but if you aren’t part of those specific groups, such as if you have a clean driving record, then you might be better off elsewhere.

What to Take Away from Infinity Auto Insurance

If there is anything you want to remember about Infinity, it is that the company caters to hard-to-insure individuals and Spanish speakers in urban areas. Just keep in mind that it is only available in four states.

Final Thoughts

There is no doubt that Infinity is not going to be right for everyone. However, if you have had a difficult time getting insurance in the past, or you are a person who prefers to work with a company that caters to Spanish-speaking people, then you can probably get a lot out of a policy from Infinity.

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