The Plymouth Rock Auto Insurance reviews you find can be mixed, depending on where you look.
Many customers appreciate their numerous discounts as well as their flexible policies, whereas others find their customer service to be lacking.
To ensure you have the total amount of coverage required to operate a motor vehicle legally, you’ll want to take this insurance provider into account.
About Plymouth Rock Auto Insurance
With over 20 years of experience in the insurance industry, Plymouth Rock has been one of the more trustworthy providers compared to the top tier insurance companies.
With agents readily available to assist you with any questions or concerns, signing up for your policy is a rather smooth process.
Unfortunately, they do not currently offer insurance across the USA, as their policies are only available in Connecticut, New Jersey, New Hampshire, New York, and Pennsylvania.
If you’re someone who enjoys working with smaller insurance companies, this one is a good choice since they take pride in their policy options and their customers.
To obtain an auto insurance quote online from this provider, you have to visit their quoting portal and select the state you live in currently.
Once you have selected, you then input your zip code as well as the type of insurance you’re interested in to receive an online quote.
Customers also have the opportunity to find an agent directly through the website to begin discussing the potential of being a policyholder.
Some prospective customers prefer to talk to an agent, as they can give more in-depth information about the types of coverage you can add to your policy.
These professionals will also walk you through the process to help make it more comfortable and convenient.
For drivers seeking a new insurance company, one of the most important things to consider are the rates for your policy.
Fortunately, Plymouth Rock Auto Insurance has several discounts that you may be applicable for to help reduce your monthly or annual costs.
There are also a few other significant advantages to their insurance:
1. Get Home Safe Program
One of our favorite features you may include with your policy is the Get Home Safe Program.
Drivers who decide to go out for dinner and drinks and find they are unable to drive home can call a taxi service and have the ride reimbursed by the insurance company.
They will help to pay for up to $50 of the ride, and it appears to be that most policyholders will have this feature added onto their coverage without additional costs.
2. Crashbusters Mobile Claims
Instead of having your vehicle towed to a mechanic and then waiting for an adjuster to look at the damage, the Crashbusters program is far more convenient.
After an accident, a representative from Plymouth Rock will arrive at the site and will look at the damage on the spot.
3. 24/7 Claims Processing
Plenty of other insurance companies only have certain hours in which they work, while this provider helps by processing claims around the clock.
You can submit your claim at any time online instead of having to wait for regular business hours to speak to your specific insurance agent.
4. Pledge of Assurance
There are a lot of customers who appreciate this innovative offer, as it’s a relatively rare thing to have with insurance companies.
If you have a poor customer service experience, the Pledge of Assurance policy will donate $25 to a charity of your choosing.
What Customers Think of Plymouth Rock Auto Insurance
It appears to be that customer complaints about Plymouth Rock Auto Insurance vary, as there are far more complaints among people who get into accidents with policyholders.
Many other customers suggest they have had the best customer service experience with this provider, as they are always readily available to help and have the answers to all of your questions.
With a large number of ways to access your policy or your independent insurance agent, you will always have an easy time making adjustments to your plan or clarifying details.
Policyholders have noted that they wished the premiums with Plymouth Rock were substantially less expensive, as they seem to be higher than average.
Considering this isn’t a provider that deals with primarily high-risk drivers, it can be challenging to understand why the rates are so high.
As they offer fascinating types of coverage to add to your policy, this could account for the higher rates.
By far, the discounts are the most notable thing about this provider, especially since some of them are unique.
A few examples of the attractive discounts from Plymouth Rock Auto Insurance include:
- Safe driving
- Claims-free (for five years)
- Driver training
- Good student
- New driver
- Paid in full
- Motor club
- Safety pledge
- Rate lock (for one year)
Who Will Benefit the Most
Anyone searching for a convenient insurance plan will benefit from any policy this company has to offer.
Mostly because their coverage not only meets state minimums but also allows you to add on plenty of discounts.
You will also find that they have an extensive list of insurance products, including earthquake insurance, personal valuables insurance, and condo insurance.
If you know you are a safe driver without any accidents on your record, you’re likely to qualify for the highest number of savings, and you’ll love your new policy.
With that said, drivers with spotty records won’t benefit at all from these policies since they can be more expensive than other niche providers.
Things to Think About
There aren’t too many negative things to be said about Plymouth Rock Auto Insurance, but a couple of things to think about include:
1. Limited Availability
Unless you live in the few states that this company operates in, you won’t be able to take advantage of their in-depth policies.
It also appears that they do not have the intention of diversifying their client base to other states at this time.
2. Expensive Rates
Depending on your driving history, some customers have suggested their quotes were up to 40% higher than the standard rates they’ve received from other providers.
Even though you will likely have access to better customer service and flexible policy options, if you’re on a budget, it might not be worth it.
How to Contact Plymouth Rock Auto Insurance
With Plymouth Rock, each state where they operate in has its customer service phone number and email account.
Unless you have a personal agent to reach out to, the following information will be useful for any inquiries you may have:
Plymouth Rock Auto Insurance Reviews: Final Thoughts
With an assortment of policy add-ons and comprehensive coverage, you can guarantee having a tailor-made insurance policy is easy with Plymouth Rock.
Much like the majority of Plymouth Rock Auto Insurance reviews suggest, their rates are substantially higher than competitors, but they are also known for their spectacular customer service.